WhatsApp users across several countries faced problems sharing photos, videos, GIFs and stickers on August 10, 2026. The disruption appeared to affect multimedia features rather than basic text messaging. Significantly, reports emerged from India, the UK, France, Brazil, Canada, Mexico, Spain and Colombia. As sources describe, users reported that media files were taking longer to upload or remained stuck during sending.
The leading outage-tracking platform, Downdetector showed a rise in reports during Monday morning. Reports peaked at around 11 am, disrupting communications across countries.
WhatsApp Goes Down as Users Report Media-Sharing Problems
Users started reporting issues on WhatsApp on Monday morning, August 10. However, the reported outage did not appear to completely disable WhatsApp for everyone. Many users could still send and receive ordinary text messages. Instead, attempts to send photos and videos often failed or took unusually long. Some users also encountered loading indicators or prompts asking them to retry.
Stickers, GIFs, and larger multimedia files were also reportedly affected. The difficulties suggested that the disruption was concentrated around WhatsApp's media-sharing functions.
Downdetector Shows Spike in Complaints on Monday Morning
Downdetector data indicated that users were reporting problems with WhatsApp on Monday. The platform showed possible problems with the messaging service. In India, 40% of complaints involved messaging. Another 43% concerned the app itself, while 9% involved login attempts.
Source: Downdetector
In Brazil, 44% of users reported problems with messaging, 28% with the app, and 20% with the website.
Source: Downdetector
These figures represent user reports. They do not establish the exact number of WhatsApp users affected. Reports began appearing early Monday. The issue continued to attract complaints as users attempted to share multimedia content.
WhatsApp Has Not Explained the Cause Yet
WhatsApp has not publicly explained the cause of the disruption in the reports reviewed. The company has not confirmed the full scale of the outage as well. Users attempted several standard troubleshooting methods, including restarting their phones and switching between Wi-Fi and mobile data, to fix the issues.
Some users also tried reinstalling WhatsApp. However, these steps did not resolve the problem for everyone. The latest incident also comes shortly after another WhatsApp disruption. Users reported similar media-sharing problems during an outage the previous week.
The available reports point to a partial service disruption as of now. Text messaging continued to work for many users, while multimedia sharing remained unreliable. Users experiencing the issue may need to wait for WhatsApp's services to stabilize. Further information will depend on an official explanation from the company.
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